The convenience of online shopping comes at a cost to our privacy that most of us are willing to accept. This acceptance, though, is aided by a lack of awareness of the data being collected.
If you’re going to outsource digital entirely, you may as well outsource your entire company strategy
Consumers have evolved from being merely readers and viewers to also being participants and users. The news media must do more to keep pace with this evolution.
The internet can be a giant laboratory where you hypothesize, validate, change direction and generate revenue, all while you build and evolve your product
One must face one’s fears since in many professions, remaining a tech ignoramus represents a growing disadvantage
The alternative to developing an innovative work culture is to devolve to a culture of order-takers and givers
Young Indians are ready for a new kind of relationship with a bank—one that is deeply empathetic, digitally enabled, and as convenient as calling an Uber
Email sent to donors who were supporting my run and charity: Last year they called me "uncle", this year I was "sir", perhaps indicative of another year passing. But the supportive energy of the Mumbai crowds and the runners I spoke with was the most uplifting part of the run this year. The race started... Continue Reading →