The length and nature of online journeys from an initial trigger to product purchase can vary considerably. But many marketers ignore a large number of prime
Break the thread, lose the customer : the internet as conversations-at-scale
We view paintings, photography and television, listen to the radio, and read books and newspapers. The common thread across all of them? Each medium corresponds to a mode of communication that humans have evolved for.
Our Top 10 Learnings from Running Digital Experiments
Theory is one thing, practice another. From years of running digital experiments on marketing programmes and digital experiences, we at Indiginus
Lies I have told in job interviews
Oh the masks we don, and the personas we project, in the quest for that plum job. These stories are mostly, but not exclusively, from the early phases of my career, when I was not just finding my feet, but also finding myself. I was quite skilled at being interviewed.
Is the Traditional Consulting Model Obsolete in the Age of Innovation?
Frederick Winslow Taylor, widely regarded as the first management consultant, was the right expert for his times. Changes in industrial production in the early 20th century, best exemplified by Henry Ford’s creation – the assembly line, demanded new levels of routine and conformity from workers.
Working from Home, when Home is no Haven
Video calls while working from home go smoothly for Ankush Kolekar on his fast 10mbps connection, except when an argument erupts outside his neighbour’s front door, just 3 feet away from his own.
How Working from Home is Surprising Us
Locked down at home, workers and their bosses are going through a moment of discovery.
The wrong time to flatten the innovation curve
This is a tale of two retail competitors in the Corona and post-Corona era. Recognising that consumer behaviour will change, perhaps forever
Before scaling up marketing, scale down to one customer
What is the essence of digital marketing? With its use of data and targeting, the digital marketing aspiration is to engage an individual customer
Top 5 Digital Marketing Mistakes We Saw in 2019
In 2019, we saw a few common patterns emerge from the mistakes that marketing teams were making.